Internet Explorer support ending
As of January 1st, 2020, PlayNow.com no longer provides browser support for IE 11. If you choose to use IE 11 we cannot guarantee you will be able to login or use the site. We advise you switch to the latest version of either Edge, Firefox or Chrome.
PlayNow Support
Get answers to common questions related to registration, accounts (including deposits and withdrawals), games and more on PlayNow.
Contact Methods
Live Chat
Live chat is the fastest way we can help you resolve any issues with registration or your account.
Connect with one of our Customer Support team members or get support from our GameSense Advisors via live chat.
Telephone
You can reach our Customer Support team or GameSense Advisor daily from 7am to midnight PT and poker support 24/7 at 1-877-706-6789.
For general inquiries that are not time sensitive please complete the contact form, which will help get you information you need on the product or service that you need it on. You may also find an answer to your question in our FAQs.
For PlayNow account specific questions or inquiries, please contact one of our Customer Support team members via Live Chat or phone, as validation is required.
Our offices
PlayNow.com media inquiries
For media inquiries, please visit BCLC's Media Centre on bclc.com